Public Hospital Quality Assessment. Evidence from Greek Health Setting Using SERVQUAL Model
نویسندگان
چکیده
منابع مشابه
quality assessment in an occupational health setting using servqual instrument
original article introduction: good service quality is the company's ability to meet or exceed customer expectations or the degree of discrepancy between customer expectations and perceptions about the quality of offered service. this study was aimed to examine the quality gap of occupational health services in an oil & gas company of iran. method: this cross-sectional study was done between ...
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ژورنال
عنوان ژورنال: International Journal of Environmental Research and Public Health
سال: 2021
ISSN: 1660-4601
DOI: 10.3390/ijerph18073418